Accounting Software Blog

How Microsoft is Empowering Small Businesses with AI

Artificial Intelligence

Author: Stephanie Nelson/Friday, February 9, 2024/Categories: Dynamics SL, Dynamics GP, Information Technology, Tech News

Artificial intelligence (AI) is emerging as a powerful tool that can help small businesses level the playing field and achieve their growth goals.  Microsoft is committed to making AI accessible and affordable for small businesses.  Here are a variety of Microsoft AI-powered tools and resources to help small businesses get started with AI and boost their productivity.

  • Microsoft 365 dictation that transcribes speech to text in real-time.

  • Dynamics 365 email insights that show the most important contacts and what topics are discussed most often.

  • MyAnalytics tracks productivity and gives personalized recommendations on how to improve time management.

  • AI chatbots can provide 24/7 customer support, answer frequently asked questions, and even resolve simple customer issues.

  • Microsoft Power BI is an AI-powered business intelligence platform that identifies trends, tracks performance, and makes data-driven decisions. 

  • Microsoft Power Automate is a robotic process automation (RPA) tool that can help automate repetitive tasks, such as data entry and form processing.

  • Copilot has expanded from the initial focus on programming to Microsoft 365 Suite as a general productivity assistant for both technical and non-technical users.

These tools will help businesses improve the accuracy of data to make more informed decisions and free up employees to focus on more complex problems, saving time and money in the process.


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